Village Level
As per the Khyber Pakhtunkhwa Local Government Amendment Act 2019, it is a function of the Village Council or Neighbourhood Council to carry out village level sanitation and conservancy functions in village councils only.
City / Town Level
It is the responsibility of the city’s Water & Sanitation Company to carry out city level sanitation and conservancy functions.
S. No. | Name of Service | Fee | Given Time Limit | Designated Officer | Appellate Authority |
| 1 | Grant of Water Connection | 2 Weeks | (i) Zonal Manager of Relevant Water & Sanitation Company for Cities (ii) Municipal officers in urban Ares of other districts (iii) SDO, PHED in Rural Areas of other Districts | (i) GM Operation of relevant Water & Sanitation Company (ii) Chief Municipal Officer (iii) XEN, PHED | |
| 2 | Disposal of Garbage / Solid waste | 36 Hours | (i) Zonal Manager of Relevant Water & Sanitation Company for Cities (ii) Municipal officers in urban area of other Districts. | (i) GM Operations of Relevant Water & Sanitation Company (ii) TMO | |
| 3 | Supply of Clean Drinking Water | As per Govt policy/priority (Phase Wise) | (i) Zonal Manager of Relevant Water & Sanitation Company for Cities (ii) SDO, PHED in other Districts. | (i) GM Operations of Relevant Water & Sanitation Company for Cities (ii) SE,PHED |