The modern and organized delivery of citizen services in Balochistan marked a significant advancement today with the inauguration of a Unified Registration One Window Counter / Birth Registration Center established jointly by NADRA and the Local Government and Rural Development Department at the Union Council level. The center was formally inaugurated by the Advisor to the Chief Minister on Local Government and Rural Development, Nawabzada Baba Amir Hamza Zehri, who cut the ribbon to open the facility.
The ceremony was attended by Secretary Local Government Abdul Rauf Baloch, Additional Secretary Sanaullah Khan, Director General Local Government Muhammad Ayub Qureshi, Director General NADRA Naveed Jan Sahibzada, Secretary Local Government Board Shujaat Ali, Dr. Nosheen Khan (Deputy Director MCQ), CRVS Focal Person Syed Abbas Agha, Section Officer Mukhtiar Zehri, Assistant Director (Law) Taha Junaid, and representatives from Quetta Online, alongside other concerned officials.
During the ceremony, it was highlighted that the One Window Counter is part of a broader initiative under which NADRA, in collaboration with the Local Government and Rural Development Department, is deploying community-level service centers to provide CNIC, FRC, B-Form, birth registration, and other civil registration services. The project aims to deliver essential citizen services at the doorstep and reduce the need for residents, particularly in remote areas, to travel long distances.
The initiative is designed to enhance service delivery across Balochistan, reduce administrative burden, strengthen coordination between NADRA and Local Councils, and support digital governance for public convenience.
In the first phase, NADRA requested the Local Government Department to nominate Union Councils with suitable infrastructure for system installation. Fourteen locations have been finalized under Phase I, including UC Aghbarg and UC Hanna (Quetta); Municipal Committee Tasp and UC Khudabadan (Panjgur); UC Habibzai, UC Abdul Rehmanzai, UC Segai-II (Killa Abdullah); UC Karbala and UC Yaro (Pishin); UC Nasai, UC Kaan, UC Gorezai (Killa Saifullah); UC Cattle Farm (Jaffarabad); UC Aliabad Shumali (Naseerabad); and UC Loap and Wadh (Khuzdar). Additional Union Councils will be selected based on the availability of suitable buildings, uninterrupted electricity supply, and reliable network connectivity.
Addressing the ceremony, Advisor Nawabzada Baba Amir Hamza Zehri emphasized that accurate, transparent, and timely civil registration is essential for the province. He noted that this joint effort is a practical demonstration of the government’s commitment to providing services at the citizens’ doorstep. He stated that accurate data forms the foundation of effective state planning and that these centers will contribute significantly to building a transparent, secure, and modern administrative structure in Balochistan.
The Advisor further stated that the Local Government and Rural Development Department is being strengthened through urgent reforms aimed at modernizing service delivery. He added that the provincial government has taken practical steps within a short time to expand access to essential services across the province, and establishing such centers at the Union Council level is an important part of the government’s reform strategy.
NADRA and Local Government officials briefed that the newly established UC Birth Center is equipped to provide birth registration, certificate issuance, and integration of civil data into a central system through modern digital technology.
At the conclusion of the ceremony, Advisor Nawabzada Baba Amir Hamza Zehri underscored the importance of specialized staff training, public awareness campaigns, and establishing similar centers across Balochistan, noting that improved governance and effective data management are key to the province’s sustainable development.
On the occasion, Director General NADRA Naveed Jan Sahibzada expressed NADRA’s full commitment to strengthening and modernizing the civil registration system in Balochistan through advanced technology. The Advisor commended NADRA’s citizen-friendly services and technical support, describing them as highly commendable and essential for improving public service delivery.